Introduction
Ethereal Lens Studios, located at 500 Congress Ave, Suite 100, Austin, TX 78701, is committed to
protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect,
use, disclose, and protect your personal information. This policy applies to all information collected
through our website, during consultations, and in the course of providing our photography services. By using
our services, you consent to the practices described in this policy.
At Ethereal Lens Studios, we understand the importance of maintaining the confidentiality of your personal
data. We have implemented robust security measures to safeguard your information and comply with all
applicable privacy laws and regulations. Our aim is to be transparent about our data handling practices and
ensure that you have control over your personal information.
This Privacy Policy is effective as of January 1, 2025, and may be updated periodically. We encourage you to
review this policy regularly to stay informed about any changes. Any updates will be posted on our website
with a revised effective date. Your continued use of our services after any changes to this policy
constitutes your acceptance of the revised terms.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, address, email address, phone number, and any
other information you provide to us directly during consultations, bookings, or inquiries.
- Payment Information: When you make a purchase, we collect payment information such as credit
card details or other financial information necessary to process your payment. Note that we use secure,
third-party payment processors, and we do not store your credit card details directly on our servers.
- Photographic Images: We collect and store the photographs we take during our photography sessions.
These images may include portraits, wedding photos, event photos, and commercial images.
- Website Usage Data: We collect information about your interactions with our website, such as your
IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your
visits. This information helps us improve our website and provide a better user experience.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing
behavior on our website. Cookies are small data files stored on your device that help us remember your
preferences and track your activity. You can control the use of cookies through your browser settings.
We ensure that all collected data is relevant and necessary for the purposes described in this Privacy
Policy. We minimize the collection of unnecessary personal information and strive to maintain the accuracy
and integrity of the data we hold.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Photography Services: We use your personal information to schedule and conduct
photography sessions, communicate with you about your needs and preferences, and deliver the final
photographic products.
- Processing Payments: We use your payment information to process your transactions and ensure
accurate billing.
- Improving Our Services: We analyze website usage data and customer feedback to identify areas for
improvement in our services, website functionality, and customer experience.
- Marketing and Communication: With your consent, we may use your contact information to send you
promotional materials, newsletters, and updates about our services. You can opt-out of receiving these
communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal
processes, including responding to subpoenas, court orders, or other legal requests.
- Protecting Our Rights: We may use your information to protect our rights and interests, including
enforcing our terms of service, preventing fraud, and resolving disputes.
We only use your personal information for the purposes for which it was collected, unless we have obtained
your consent or are otherwise required or permitted by law. We take steps to ensure that your information
is used in a manner that is consistent with your reasonable expectations.
Disclosure of Your Information
We may disclose your personal information to the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us
in providing our services, such as payment processors, website hosting providers, email marketing
platforms, and printing services. These service providers are contractually obligated to protect your
information and use it only for the purposes we specify.
- Business Partners: We may share your information with trusted business partners who offer products
or services that may be of interest to you. We will only do this with your consent.
- Legal Authorities: We may disclose your information to law enforcement agencies, government
authorities, or other legal entities if we are required to do so by law or legal process.
- Affiliates: We may share your information with our affiliates, subsidiaries, or parent companies for
business and operational purposes.
- Other Users: If you participate in public forums or social media platforms on our website, your
information may be visible to other users.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without
your explicit consent. We take precautions to ensure that any third parties to whom we disclose your
information provide adequate protection for your data.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access,
use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive data transmitted over the internet, such as
payment information.
- Firewalls: We use firewalls to prevent unauthorized access to our servers and networks.
- Access Controls: We restrict access to your personal information to authorized personnel who need
to know the information in order to perform their job duties.
- Regular Security Audits: We conduct regular security audits to identify and address potential
vulnerabilities in our systems.
- Physical Security: We maintain physical security measures to protect our data centers and offices.
While we strive to protect your personal information, no method of transmission over the internet or method
of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your
information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal
information.
- Deletion: You have the right to request that we delete your personal information, subject to certain
exceptions.
- Objection: You have the right to object to the processing of your personal information in certain
circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal
information.
- Data Portability: You have the right to request a copy of your personal information in a portable
format.
- Withdraw Consent: If we have obtained your consent to process your personal information, you have
the right to withdraw your consent at any time.
To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable
laws.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Ethereal Lens Studios
500 Congress Ave, Suite 100
Austin, TX 78701
Email: [email protected]
Phone: (512) 555-0101